Four solicitors, one office, no call centre.

Set up the firm on Chapel Row in 2006. Helen does most of our home and care home visits and is the one to call about an estate.

Runs the property team and handles around 250 sales and purchases a year. Answers his own phone, even on completion day.

Calm, direct and good at getting people to an agreement without a court hearing. Lucia also offers early evening appointments on Thursdays.

Works on the employee's side only. Most settlement agreements he reads are back with the client within two working days.